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Nøgle

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Tip

A. Assigning the Issue to another user (e.g. getting it done/out of sight)

B. Money/BonusSharing the Issue with another user (can be making a subtask for fullfilment)

C. Money (Bonus)

DC. Serious goodwill

 

Most of the time, "A" is the common (and powerfull) reason that drives the normal JIRA user.

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A. Only to make steps that fullfills ,the drives/motivators mentioned above in the box.

B. Make a "post" function that collects/enter the correct times. In the case above, the Service is down before the Incident is created, and up before the user resolves the issue, there times can be entered manually. 

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