Sidehistorik
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| Gliffy Diagram | ||||
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The workflow has no real value, as cloning is always possible, so Its only a signal to the user and the status field can be used in filters.
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| Issue Type | Screen |
|---|---|
| Incident | Incident Screen |
| Incident Template | Incident Template Screen |
| Change | Change Template |
| Change Template | Change Template Screen |
| Service Request | Service Request TemplateScreen |
| Service Request Template | Service Request Template Screen |
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| Gliffy Diagram | ||||
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| Advarsel |
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A lessens lesson learned the hard way here: Field not on the screen is not the same as the field being empty or none existing. Thus, cloning an "Inciden"t to an "Incident Template" will copy all fields, but they cant be seen afterwards. |
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