Sidehistorik
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The human factor
Thing is to bring up a question up:
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What "drives" a normal JIRA user to make a transition? |
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A. Assigning the Issue to another user (e.g. getting it done/out of sight B. Money/Bonus/goodwill C. Making a target |
Most of the time, "A" is the common reason that drives the normal JIRA user.
One of the most common things I encounter, is the diversity between some one's reporting "needs" versus the number of steps in a workflow, lets take the good old "Incident Management" process (a small version), that could be:
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